Frequently Asked Questions
What are your business hours?
We're open Monday to Friday, 8:00 am - 5:00 pm, with a break for lunch from 1:00 pm - 2:00 pm. We're closed on all major holidays.
Do you treat emergencies?
Yes, we will be able to see an emergency, even if you are not our regular patient. We do our best to see an emergency immediately during regular business hours. Please give us a call at 204-837-8559.
Are you accepting new patients?
Yes, we welcome new patients. Call our office at 204-837-8559 to book an appointment.
Do you provide services to small children?
Yes, we see patients of all ages, including infants. We recommend a first visit by age one, or sooner if feeding is a struggle, so we can catch issues like tongue or lip ties early.
What should I do if I have a toothache?
Please call our clinic right away at 204-837-8559 and we will be able to accommodate you as soon as possible.
Do you provide financing?
Yes! We provide financing through Affirm Canada. The have very good rates, including 0% financing APR. Please see this page for more information.
What if I can't make my appointment?
Please call us preferably 48 hours before your scheduled appointment so we can accommodate someone else that requires to be seen.
How often should I visit a dentist?
It is recommended that individuals be seen at least once per year or anytime in cases when one does not recall the last time they visited a dental clinic. All kids should be seen by age one for their first dental visit.
Is there a bus route to your clinic?
Yes, we are on a major route (Portage Avenue) in Winnipeg with frequent bus service. The bus stop is on the same block as our clinic is. Visit the Winnipeg Transit website.
Where can I recycle toothpaste and other packaging?
You can bring it to our clinic and recycle in our recycling center. We partnered with Terracycle and they make sure that all oral related products are properly disposed of, including tooth brushes!
Are tooth brushes recyclable?
Yes they are! We collect them in our recycling center at the clinic, along with other dental product packaging and have Terracycle process the products properly so they do not end up in the landfill.
Where can I leave or post a review?
Please follow this link https://g.page/r/CdRN2eqj7BalEB0/review
If you would like to discuss any concerns and issues prior to posting a review, please contact us and we would love to mitigate you concerns. Thank you.
What areas of Winnipeg do your dental patients come from?
We work with patients from all across Winnipeg and surrounding areas including St. James, St. James - Assiniboia, Old St. James, Deer Lodge, Silver Heights, Birchwood, Sturgeon Creek, Woodhaven, Heritage Park, Kirkfield Park, Westwood, Crestview, St. Charles, Brooklands and many other locations.
